Privacy policy

Privacy Policy

Last Updated: August 6, 2026

1. Introduction

Welcome to Danfoss A/S.

Danfoss A/S ("we", "us", or "our") operates this website and online store, including all related content, features, products, services, and customer support functions (collectively referred to as the "Services").

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, purchase products, contact us, or otherwise interact with our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Company Information

Company Name: Danfoss A/S
Country: Denmark
Registration Date: 01.04.2021
Registered Address:
Kokmose 12, 1.
6000 Kolding
Denmark

Email: boydmorrison558584@gmail.com
Phone: +45 45 78 92 16

For the purposes of applicable data protection laws, Danfoss A/S acts as the data controller responsible for processing your personal information.

3. Personal Information We Collect

When you use our Services, we may collect different types of personal information depending on how you interact with us.

Information You Provide Directly

We may collect information you provide when you:

  • Create an account.

  • Place an order.

  • Complete a purchase.

  • Contact customer service.

  • Subscribe to newsletters or marketing communications.

  • Submit reviews, feedback, or inquiries.

This information may include:

  • Full name.

  • Email address.

  • Phone number.

  • Billing address.

  • Shipping address.

  • Payment information.

  • Order details.

  • Communication records.

Information Collected Automatically

When you browse our website, we may automatically collect certain technical information, including:

  • IP address.

  • Browser type.

  • Device information.

  • Operating system.

  • Website activity.

  • Pages viewed.

  • Products viewed.

  • Time spent on our website.

  • Cookies and similar technologies.

This information helps us improve website performance and provide a better shopping experience.

4. How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing Products and Services

We use your information to:

  • Process and fulfill your orders.

  • Confirm payments.

  • Arrange shipping and delivery.

  • Provide order updates.

  • Handle returns, refunds, and exchanges.

  • Provide customer support.

Improving Our Website and Services

We may use information to:

  • Improve website functionality.

  • Analyze customer preferences.

  • Develop new products and services.

  • Customize your shopping experience.

Communication

We may use your information to:

  • Respond to customer inquiries.

  • Provide important order information.

  • Send service-related notifications.

  • Provide marketing communications where permitted.

Security and Fraud Prevention

We use personal information to:

  • Verify customer identity.

  • Detect fraudulent transactions.

  • Protect our website and customers.

  • Maintain secure payment processing.

Legal Obligations

We may process personal information when necessary to:

  • Comply with applicable laws.

  • Respond to legal requests.

  • Protect our rights and interests.

  • Resolve disputes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience.

Cookies are small data files stored on your device that help us:

  • Remember your preferences.

  • Keep items in your shopping cart.

  • Understand website usage.

  • Provide personalized services.

  • Improve website performance.

You may disable cookies through your browser settings. However, disabling cookies may affect certain features of our website.

6. Sharing Your Personal Information

We may share your information with trusted third parties when necessary to provide our Services.

These parties may include:

Service Providers

Including companies that provide:

  • Payment processing.

  • Shipping and delivery.

  • Order fulfillment.

  • Website hosting.

  • Analytics services.

  • Customer support.

Shopify

Our online store is powered by Shopify. Shopify may process personal information necessary to provide ecommerce services, including payment processing, hosting, security, and store functionality.

Legal Requirements

We may disclose information when required by law, including:

  • Government authorities.

  • Regulatory agencies.

  • Courts or legal processes.

7. Payment Information

Payments are processed through secure third-party payment providers.

We do not directly store complete payment card information on our servers.

Payment providers process your information according to their own privacy policies and security standards.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information.

These measures include:

  • Secure data storage.

  • Access controls.

  • Protection against unauthorized access.

  • Regular security reviews.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our Services.

  • Complete transactions.

  • Maintain business records.

  • Comply with legal obligations.

  • Resolve disputes.

When information is no longer required, we will securely delete or anonymize it where appropriate.

10. Your Privacy Rights Under GDPR

If you are located in the European Economic Area (EEA), you may have the following rights:

Right of Access

You may request information about the personal data we hold about you.

Right to Correction

You may request correction of inaccurate or incomplete personal information.

Right to Deletion

You may request deletion of your personal information in certain circumstances.

Right to Restrict Processing

You may request that we limit how your information is processed.

Right to Data Portability

You may request a copy of your personal information in a structured format.

Right to Object

You may object to certain types of processing, including direct marketing.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time.

To exercise your rights, please contact us using the information provided below.

11. Marketing Communications

We may send promotional emails or marketing messages where permitted by law.

You may unsubscribe from marketing communications at any time by:

  • Clicking the unsubscribe link in emails.

  • Contacting our customer service team.

Please note that you may still receive essential communications related to your orders, transactions, or account.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

13. Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

14. International Data Transfers

Your personal information may be processed or stored in countries outside your country of residence.

Where required by law, we use appropriate safeguards to ensure your information receives adequate protection.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our business practices.

  • Changes in technology.

  • Legal or regulatory requirements.

The updated version will be posted on this page with the revised "Last Updated" date.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

Danfoss A/S

Address:
Kokmose 12, 1.
6000 Kolding
Denmark

Email:
boydmorrison558584@gmail.com

Phone:
+45 45 78 92 16

We will respond to privacy-related requests within the timeframe required by applicable data protection laws.