Terms of service

Terms of Service

Last Updated: August 6, 2026

1. Overview

Welcome to Danfoss A/S.

These Terms of Service ("Terms", "Terms of Service") govern your access to and use of the Danfoss A/S website, online store, products, services, content, features, and related tools (collectively referred to as the "Services").

Throughout these Terms, the words "we", "us", and "our" refer to Danfoss A/S.

Danfoss A/S operates this online store to provide customers with access to products, online shopping services, customer support, and related services.

By accessing, browsing, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and any additional policies referenced on our website, including our Privacy Policy and Refund Policy.

If you do not agree with these Terms, you should not use or access our Services.

2. Company Information

Company Name: Danfoss A/S
Country: Denmark
Registration Date: 01.04.2021

Registered Address:
Kokmose 12, 1.
6000 Kolding
Denmark

Email:
boydmorrison558584@gmail.com

Phone:
+45 45 78 92 16

3. Account and Website Access

To use certain features of our Services, you may be required to provide personal information, including:

  • Name.

  • Email address.

  • Billing information.

  • Shipping information.

  • Payment details.

You agree that all information you provide is:

  • Accurate.

  • Complete.

  • Current.

You are responsible for maintaining the confidentiality of your account information and are responsible for all activities conducted through your account.

You must not use our Services for illegal, fraudulent, or unauthorized purposes.

4. Products and Product Information

We make every effort to ensure that product descriptions, images, specifications, availability, and pricing information are accurate.

However, we cannot guarantee that:

  • Product colors displayed on your device will exactly match the actual product.

  • Product descriptions are completely free from errors.

  • Products will always be available.

We reserve the right to:

  • Update product information.

  • Correct errors.

  • Change product prices.

  • Discontinue products.

  • Limit quantities available for purchase.

5. Orders and Purchase Agreement

When you place an order through our website, you submit a request to purchase products.

An order is not considered accepted until:

  1. We confirm your order.

  2. Payment has been successfully processed.

  3. You receive an order confirmation.

Danfoss A/S reserves the right to refuse or cancel orders for reasons including:

  • Product availability issues.

  • Incorrect pricing information.

  • Payment problems.

  • Suspected fraudulent activity.

  • Violations of these Terms.

If an order is cancelled after payment has been received, any eligible refund will be processed according to our Refund Policy.

6. Prices, Payments, and Billing

All prices displayed on our website are subject to change without notice.

The price charged for your order will be the price shown at checkout.

Unless otherwise stated, prices may not include:

  • Shipping charges.

  • Taxes.

  • Customs duties.

  • Import fees.

You agree to provide accurate payment and billing information.

By submitting payment information, you confirm that:

  • You are authorized to use the payment method.

  • Your payment details are accurate.

  • You authorize us to charge the total amount due.

7. Shipping and Delivery

We aim to process and ship orders as quickly as possible.

Delivery times displayed on our website are estimates only and are not guaranteed.

Danfoss A/S is not responsible for delays caused by:

  • Shipping carriers.

  • Customs inspections.

  • Weather conditions.

  • Government actions.

  • Events outside our reasonable control.

Customers are responsible for providing accurate delivery information.

8. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled according to our Refund Policy.

Customers may be required to:

  • Submit a return request before shipping products back.

  • Return products in original condition.

  • Provide proof of purchase.

For complete information regarding returns and refunds, please review our Refund Policy.

9. Intellectual Property Rights

All content provided through our Services, including but not limited to:

  • Text.

  • Images.

  • Logos.

  • Graphics.

  • Product descriptions.

  • Website design.

  • Software.

  • Brand elements.

is owned by Danfoss A/S or its licensors and is protected by applicable intellectual property laws.

You may not:

  • Copy.

  • Reproduce.

  • Modify.

  • Distribute.

  • Sell.

  • Use our content for commercial purposes without written permission.

10. Third-Party Services and Links

Our website may use third-party services and may contain links to external websites.

These third parties may provide services such as:

  • Payment processing.

  • Analytics.

  • Shipping.

  • Website functionality.

We are not responsible for:

  • Third-party websites.

  • Third-party services.

  • External content.

  • Privacy practices of third parties.

You should review third-party terms and policies before using external services.

11. Shopify Platform

Our online store is powered by Shopify.

Shopify provides the ecommerce infrastructure that allows us to operate our online store.

However, all purchases made through our store are transactions between you and Danfoss A/S.

Shopify is not responsible for:

  • Products purchased from our store.

  • Order disputes.

  • Product quality issues.

  • Customer service matters related to purchases.

12. Privacy and Personal Information

Your privacy is important to us.

Any personal information collected through our Services will be handled according to our Privacy Policy.

We may collect and use personal information to:

  • Process orders.

  • Provide customer support.

  • Complete payments.

  • Arrange shipping.

  • Improve our Services.

  • Communicate with customers.

13. Customer Feedback and Reviews

If you provide feedback, reviews, comments, suggestions, or other content, you grant Danfoss A/S permission to use such content for business purposes, including improving and promoting our Services.

You confirm that:

  • You own the content you submit.

  • Your content does not violate third-party rights.

  • Your content complies with applicable laws.

14. Prohibited Activities

You agree not to use our Services to:

  • Violate laws or regulations.

  • Commit fraud.

  • Harm our website or systems.

  • Upload malicious software.

  • Collect other users' personal information without permission.

  • Infringe intellectual property rights.

  • Attempt unauthorized access.

We reserve the right to suspend or terminate access for violations of these Terms.

15. Disclaimer of Warranties

Our Services and products are provided on an "as available" basis.

To the maximum extent permitted by applicable law, Danfoss A/S does not guarantee that:

  • The website will always operate without interruption.

  • Information will always be completely accurate.

  • Products will meet every individual expectation.

Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer protection laws.

16. Limitation of Liability

To the maximum extent permitted by law, Danfoss A/S shall not be liable for indirect, incidental, special, or consequential damages resulting from:

  • Use of our Services.

  • Purchased products.

  • Website interruptions.

  • Third-party services.

Our liability shall always be limited to the extent permitted under applicable Danish and European laws.

17. Indemnification

You agree to indemnify and hold harmless Danfoss A/S from claims, damages, losses, or expenses arising from:

  • Your violation of these Terms.

  • Your misuse of our Services.

  • Your violation of applicable laws.

  • Your infringement of third-party rights.

18. Termination

We may suspend or terminate your access to our Services if:

  • You violate these Terms.

  • You engage in fraudulent activities.

  • Your actions may harm our business or customers.

Termination does not affect obligations or rights that arose before termination.

19. Governing Law

These Terms of Service and any agreements related to our Services shall be governed by and interpreted according to the laws of Denmark.

Any disputes shall be subject to the jurisdiction of the competent courts of Denmark.

20. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective once published on this page.

Your continued use of our Services after changes are posted means you accept the updated Terms.

21. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Danfoss A/S

Address:

Kokmose 12, 1.
6000 Kolding
Denmark

Email:

boydmorrison558584@gmail.com

Phone:

+45 45 78 92 16

Registration Date:

01.04.2021

Danfoss A/S is committed to providing customers with transparent, secure, and reliable online shopping services.